Daily Housekeeper Required
We are looking for a highly motivated individual with an interest in the finer aspects of housekeeping (care of high quality textiles and valuables) as well as catering (baking, cooking, table culture) to join a dynamic team in a beautiful Georgian manor house and garden with outstanding facilities.
Candidates should have a sophisticated and structured approach together with high standards of work performance.
Approx. 40 hours per week. Very good remuneration. Non-resident post. East Worcestershire.
Personality Profile Daily Housekeeper
We are looking for an energetic individual who takes pride in the finer aspects of housekeeping and who enjoys being part of a highly dynamic team where clearly defined responsibility and task profiles are assigned to each role.
Our housekeeper task profile differs slightly from other housekeeping roles in that there is a strong emphasis on textiles and food which also includes stock monitoring and the maintenance of kitchen, pantry, laundry, cupboards and wardrobes. Shopping and cleaning which traditionally are within the remit of a Housekeeper are carried out mainly by the House Manager and contract cleaners, respectively. The Housekeeper assists the House Manager in the running of the household and is expected to be observant at all times in order to identify problems and prevent damage to the house and its contents.
While the household is relatively quiet from the autumn to the spring, with the exception of the Christmas and Easter periods, there is a hub of activity from April to September, when the gardens are opened to visiting groups in order to raise funds for charity. The public interest is constantly growing, and the number of visits have tripled in two years to around 50 this year. The 2 hour garden visits are managed in a joint effort between all garden and household staff.
The Housekeeper is responsible for the catering element at the end of the visits which requires preparing and serving light lunches or afternoon teas for groups of 10 to 20 persons up to 4 times per week.
During the garden season, the household routines are adapted to create sufficient time for the preparation of food as well as the increased amount of laundry. Our garden visitors are generally very appreciative of the effort involved which makes the experience rewarding for the whole team. However, in order to be happy and successful, the Housekeeper needs to be able to adapt to the seasonal changes in task profile and workload. This requires self-organisation, efficiency, the ability to multitask and a good sense of humour.
All our employees are expected to work to a high standard and dedicate themselves fully to their duties and responsibilities. We support them in realising their professional potential by providing outstanding facilities and generous resources. As employers, we believe in a culture of mutual trust, loyalty and feedback, and engagement and effort will be recognised and rewarded.
A GeneralThe Housekeeper assists the House Manager in the effective and efficient running of the household.
This concerns all aspects of housekeeping (as laid out below) and general duties including
Because of the significant seasonal differences in the work load caused by visitors and the opening of the gardens to group visits from April to September, working hours will be from 8.00 – 15.30 (October to March) and 8.00 – 16.30 (April to September). In addition, at the employer’s discretion, the housekeeper will be asked to take time off during quiet periods in lieu of occasional weekend, evening and holiday hours.
Because of the complexity of the housekeeper’s tasks and the intersection of the role with other staff, visitors and general household routines, it is essential to structure the daily and weekly work programme in the most efficient and effective way. Therefore, housekeeping routines are organised along a weekly schedule (see below) with fixed tasks and project periods. The work programme for each week will be agreed on the Friday of the preceding week.
The general care for expensive and delicate textiles is one of the main roles of the Housekeeper. This includes the washing and ironing of family laundry, table linen, curtains and bedding as well as the care for cushions and upholstery and the maintenance of all wardrobes, linen and bedding cupboards.
The Housekeeper will be initially instructed on existing systems and practices, and will then be expected to take full responsibility for organisation and execution in this area. This includes:
C Kitchen and Food
The Housekeeper is expected to keep the kitchen (cupboards, utensils and appliances) tidy and clean and to monitor the correct functioning of all equipment. The Housekeeper is also responsible for the maintenance of pantry, fridge and cellar stocks and the generation of weekly shopping lists for the House Manager.
During the summer months, the Housekeeper liaises closely with the gardeners regarding the harvesting of vegetables and fruit produced in the Kitchen Garden and orchard. The Housekeeper is responsible for the distribution of the harvested produce among residents and staff and participates in its processing.
The list of tasks includes:
D Catering for Family and Guests
The Housekeeper prepares a continental breakfast for the family in the morning. Whenever guests are staying in the house, the Housekeeper is expected to prepare a light lunch. On Fridays, the Housekeeper bakes a cake for the weekend, upon request. Occasionally, the Housekeeper might be asked to prepare a light dinner for the family on their return from a journey.
The main catering aspect relates to groups (10 – 20 persons) visiting the garden between April and September. There is a maximum of four visits per week, and the Housekeeper will have the main responsibility for preparing a light savoury snack (morning visits) or tea & cake (afternoon visits) to be served in the Orangery. All food is home-made, preferably using seasonal produce from the garden.
In summary, the main catering tasks are:
All major cleaning is done by contract cleaners. The Housekeeper is responsible for the general tidying around the house (plumping of cushions, brushing off/vacuuming of soft furnishings, removal of dead flowers, etc.). In addition, on average, 1.5 days per week are dedicated to “top up cleaning”, which includes the following tasks:
F Terms & Conditions