Digital Content Agency in London – Barton Cartwright Communications

We can help answer your most frequently asked questions.

Do you have a project in mind and think that we can help? Perhaps you would like more information before you decide to contact us? Here are questions we often get asked.

Do you offer up front pricing?

Our pricing depends on your project. Typically, we work in defined sprint runs against set deadlines. Day rates start at £495 + VAT for standard content services.

Popular question!

What is your turnaround time?

Depending on your requirements, we get as much done as possible within your timeframe and budget. Or we schedule deadlines based on the complexity of your project.

Popular question!

Do you offer content management?

Yes, we do. Our pricing is based on your needs, volume and frequency of updates. We usually update content within 24 hours, but offer a priority service.

Popular question!

Hiring a digital content agency

As expert practitioners in transactional content (online application forms), we work with many clients in the public and financial services sectors. Size-wise, our clients range from one-man-bands to global consultancies, such as PwC.

Our focus on user needs and in-depth knowledge of government design standards also enables us to support clients in charity and not-for-profit sectors, such as Cancer Research UK.
Our pricing depends on your project. Typically, we work in defined sprint runs against set deadlines. Day rates start at £495 + VAT for standard content services.
Yes! We love teaching others how to create better content. We have experience in delivering conference and seminar keynote presentations for international audiences across Europe.

We also deliver full-day workshops, style guides, training materials, coaching and mentoring for anyone who creates content within your organisation.

Depending on your requirements, we get as much done as possible within your timeframe and budget. Or we schedule deadlines based on the complexity of your project.

Marketing your organisation

If you find the prospect of creating a website daunting or think that your customers don't use the internet, get in touch. We can create anything from a single-page site to a complex, content-rich portal. And as 92% of adults in the UK were recent internet users in 2020 (source: Office for National Statistics), you are missing out if you do not yet have an online presence.
Around 89% of people in the UK have recently used their mobile phone to access the internet. In many cases, that means that they are researching products and services online before spending money. Having a high quality, engaging website can make all the difference when customers decide where to buy.
No, offline marketing is by no means dead. But magazines and newspapers are read in digital format by a rapidly increasing percentage of the population. And even the best-intended brochures, flyers and newsletters often end up in the bin. We can certainly help you with print materials as part of your marketing mix - and have done so for projects from the Cabinet Office to the Chelsea Flower Show.

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Creating the right content

For decades, many organisations - including big banks and insurance firms - have published content that they assumed their target audience would like. Now a quiet revolution means that many have seen the error of their ways and are radically transforming their digital content.

As expert practitioners in user-centred content strategies and development, everything we do is rooted in an in-depth understanding of user needs. That means evidence based on extensive user research and analysis of key user metrics. Sounds complicated? Let us do it for you!
We recently worked on two projects at the same time. One had a budget for user research, but the other did not. How did they compare? We usually develop digital projects based on assumptions. User research helps us test those assumptions, sometimes with surprising results.

We have decades of experience, which means that our working assumptions are often more accurate than those of less experienced practitioners. User research is vital for government digital and other projects that are professionally assessed. But if time and money are tight, our skills and experience can help you create effective digital content and avoid common mistakes.
Customers interact with online forms in many different ways. Some use a mobile on a commuter train. Others apply with lots of distractions. Some applications are completed within minutes. Others can take months.

We deliver strategies that help create content and screen designs that reflect that every form is different. Our content helps build trust, gives users confidence and reduces mistakes. We have done it for Universal Credit - and we can do it for you too.
If people can't understand your website or application form, they either give up or make avoidable mistakes. Your team may spend over half of its time correcting those mistakes and coaching people through the process.

We are expert practitioners in delivering strategic content that is clear, unambiguous and avoids the need for calls to helplines. We have done it for the Cabinet Office, Universal Credit, the Rural Payments Agency and the Environment Agency - and we can do it for you too!
Yes. According to the RNIB, estimates suggest that there are more than 2 million people in Britain living with significant sight loss. It is estimated this will increase to 2.7 million by 2030 and 4 million by 2050.

According to Colourblindawareness.org, approximately 1 in 12 adult males and 1 in 200 adult females have some form of colour blindness. That represents about 3 million people in Britain and 300 million people worldwide.

According to the NHS, it is estimated about 1.5 million people in the UK have a learning disability, with 350,000 of these severe.

We have many years of experience in designing content and content strategy for digital projects that are inclusive and accessible to a vast majority of people, including those who do not have English as their first language. We can help you too!

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